Frequently Asked Questions

What can I do if I lost my password?
Enter your email address on the Forgotten Password page. You will receive a new password via email. If you require further assistance please Contact Us.

What is the minimum order?
Australia: $250 for the first order and $100 for all other orders. During sales the minimum order is $200.
International: US$1000 for each order for retailers and US$5000 for distributors.

What sizes are available?
Please refer to the Sizing Chart

Is all stock available?
We try to keep all styles and sizes always available but some lines may sell out at times.

How long does dispatch take?
We normally dispatch orders Monday to Friday same day the order is received except during busy seasonal times.

How long does delivery take?
If in Sydney, Brisbane , Melbourne metro you will normally receive in 1 to 2 days from dispatch. Areas outside this will take up to 1 week. Delivery all depends on Australia post.

Will I receive all items i ordered?
Ordering online doesn't guarantee the item is in stock. Out of stock items will be placed on back order and will be dispatched as soon as available.

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